RETURN POLICY

Return Policy – TakeSerial

1. General Information At TakeSerial, we strive to provide our customers with high-quality software products. This Return Policy outlines the terms and conditions under which returns are accepted for our digital products.

2. Return Eligibility Due to the nature of digital products, returns are generally not accepted once a software license key has been delivered. However, exceptions may be made under the following circumstances:

• The product is defective or not as described.
• The product was purchased in error, and the license key has not been used or activated.

3. Return Timeframe

• Return requests must be submitted within 14 days of the purchase date.
• If the return request is approved, the license key must remain unused and unactivated.

4. How to Request a Return To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] within 14 days of your purchase.
2. Provide your order number, proof of purchase, and a detailed explanation of the issue.
3. Our support team will review your request and notify you of the approval or rejection of your return.

5. Return Process If your return request is approved:

• We will provide you with instructions on how to return the product, if necessary.
• Refunds will be processed within 7-10 business days after the return is approved.
• Refunds will be issued to the original payment method.

6. Non-Returnable Items

• Any software product that has been activated or used.
• Products purchased through unauthorized sellers or third-party vendors.

7. Customer Responsibilities Customers are responsible for ensuring that they have the correct product before completing their purchase. Please verify that the software you are purchasing is compatible with your system and meets your needs.

8. Amendments TakeSerial reserves the right to modify this Return Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Information For return requests and other inquiries, please contact our customer support team at: Email: [email protected]

This Return Policy ensures that customers are aware of the conditions under which returns are accepted for digital products. For any issues, our support team is readily available to assist. For further customization or specific legal advice, it’s recommended to consult with a legal professional.